Our Cancellation Policy


Scheduling of an appointment is considered confirmed at the time it is made. Please consider that appointment times have been set aside specifically for you.

Missed appointments or late arrivals are disruptive to both our practice and other patients and we respectfully request that you reschedule only in times of genuine emergency.

Best St Dental has a cancellation policy. If you are unable to make a scheduled appointment, we ask you to provide us with a minimum of 48 hours notice. We regret, that if an appointment is missed or cancelled within 48 hours (other than in extenuating circumstances), a cancellation fee will be charged, or a holding deposit will be required for your next appointment. This deposit will be deducted from your account next time you visit the dentist. 

We aim to remind you of an upcoming appointment in plenty of time.